Gacha Yardsale Policy Change

Customers who choose to buy from the gacha yardsale and then resell those items will no longer be banned.

The posted policy board in the gacha yardsale has been updated, as well as our store policies dispenser in ::AME:: and here on the blog.

SL Marketplace Pricing Changes

For those who are not merchants, you may be unaware that we have always taken a loss on our SL Marketplace sales as LL takes a percentage of our sales.  Despite this, we always kept our prices in the Marketplace the same as our in world pricing as we felt that was fair.  Due to all of the fee changes so far this year, and mostly due to the Marketplace change coming in December, we have finally decided to try to cover this loss.

All items available on the SL Marketplace are having price increases of 10% to cover the fee increases being implemented by LL.  We feel this is only fair to us as merchants.  Our in world prices will remain the same, and we hope our customers will understand the reason for the increase.  Each listing is also being updated with a note to let customers know that they can find these same products cheaper in world.

We appreciate all of your support throughout the years, and apologize if this news is upsetting to anyone.

This change is for products from ::A Master's Eye:: and ~A Slave's Heart~

The Update Process

Now that Open Collar has finalized the new build version, our upgrading of our collars can being in earnest.  This will be a slow process since we are rebuilding each collar, not just using the transmuter that has been released, and each collar will need to go through a series of checks and tests.  We will also be adding an updater script to the collars to hopefully ease some frustrations in the future.  Texture change collars currently without a HUD system will have one added as we know the texture change system through Open Collar has never quite been what we hoped, and the new theme system we feel will not be adequate with all of the texture options we offer.

Please be patient as you wait for your collar to make it through this process.  When your collar has been updated, there will be an announcement via the in world group, in world mailing list, blog, and via the CasperVend system.  Contacting Katanya prior to that (since some folks still fail to read Dylan's profile and realize she is the contact point for everything) will not get you bumped ahead in line.  Katanya will not be doing personal updates for individuals, that is non-negotiable.  This includes people who message her and ask for a copy version of a collar so they can do the update themselves.

Dylan is designing a new collar for next month's We Love Roleplay, and Katanya will be swamped with the update process (and this is on top of our RL jobs, full time college, and lives in general), so again, we ask that everyone please remain patient.  It is important to us that we provide you with top quality products, and we hope you understand that takes time, especially when going through such a large system change.

For those that may have missed previous messages, here is what is changing with this new Open Collar system, and our extra updates:
► The new Open Collar system consists of a minimum of 6 prims that must be added to the prims that our collars are constructed with (we will have 7 since we add the prim for titles, but we do not add bells or locks).
► The old system had all scripts, notecards, and animations in one prim, but these are now split between the new prims.
► Collar prims have to be linked in a specific order now or the collars will not function.  This is why each of our collars has to be rebuilt, and why it will be important for you to make a copy of your collar before you make any structural changes to it.  We will not offer support for customers that have unlinked their collars to remove prims or added new prims.  Make a copy, or get a redelivery.
► Permissions of all full release collars are being updated to Modify/Copy/No Transfer.
► All animations are being checked again to make sure the correct versions are in all collars.
► All texture change collars will be updated to texture change via a HUD.
► With the new OC system you will no longer have an RLV relay in your collar; you will either have to use a HUD relay or run an update yourself to include the legacy relay plugin.  We do not provide either of these, and will not offer support on them.
► You will no longer have the badwords, camera, or RLV un/dress applications in your collar, but can run an update yourself to add in these legacy functions.  We do not provide these, and will not offer support on them.
► A sub AO and owner HUD will no longer be included with our collars as they have been completely reworked, so you will need to pick up the new devices from Open Collar yourself.  We do not provide these, and will not offer support on them.
► We will no longer offer custom leash particles.
► We will not be taking time to explain all of the changes found with the new Open Collar system.  It is up to you to learn where things have been moved as well as how your collar functions.  Learning the new prefix is your first step.
► Redelivery of collars will be available after they have been updated to the new permissions.
► If you are buying a collar for someone else, you will need to use the gifting function on our vendors or through the SL Marketplace.  We will not refund customers for mistaken purchases unless it was a duplicate purchase.
► An updater script will be added to our collars which should hopefully streamline the process in the future.  This will not include updates to Open Collar, which you will still need to apply yourself.
► Gacha version collars will be the last collars to be updated.

Please realize that we cannot provide support for items we have not produced, but we always try to have the resources available to you for guidance through links on our blog.  You may continue to IM Katanya for support, and she will do her best to point you in the right direction.

Customer Service & Collar Issues

From a notice sent in world by Dylan Eun:

We've said it and posted it multiple times. It is the first thing posted in my profile. If you have any issue or question, contact my girl, Katanya Mistral, or your message will be missed or ignored.

If you are trying to get merchants for a market, the same thing applies, and if I continue to receive messages from you on things like this, you will be blocked.

From a notice sent in world by Dylan's girl kitten (Katanya Mistral):

 We have done our best to answer most questions you may have about issues with your collars, and include notecards with every purchase to this effect.  If you have inadvertently deleted the notecards that came with your collar, please check our blog for the same information.

It is likely that most of the issues you are experiencing can be answered via the notecards or blog, before you send me a message, but I will try to get back to you as soon as I am able

We are looking for bloggers!

::A Master's Eye:: is currently - LOOKING FOR BLOGGERS

If you would like to be a blogger for ::A Master's Eye:: please fill out the form via the Blogger tab above or drop a notecard introducing yourself and your blog to us at our in world store.  There is a mail box by the info board at the entrance to the shop.  Just a hint: first impressions go a long way, so make sure your application/notecard stands out and makes us want to choose you!

Requirements for bloggers:

• High quality pictures
• Blog must be at least 3 months old
• Items must be posted within 2 weeks of release
• Please inform us if there is a reason why you cannot meet this requirement on a case by case basis
• Provide a link to related blog posts and Flickr images
• The link to blog posts and Flickr images may be made via in world IM, notecard, or via the blog contact form.  A notecard is the preferred method as our IMs are often capped.
• Add Flickr images to the ::A Master's Eye:: Flickr group
• Must link the main store in each related blog post 
• If the item is for a special event, a link to the event and the name of the event must be posted
• Blogger copies may not be shared with other individuals
• Bloggers are asked to join the in world group for ::A Master's Eye:: or the mailing list
• The in world group is the preferred enrollment

We reserve the right to add to or change these requirements at any time.  Any blogger who has been accepted by ::A Master's Eye:: and ~A Slave's Heart~ who fails to meet these requirements will be removed from the store group and no longer receive blog packs from us.  If this happens, you may reapply after 3 months.  ::A Master's Eye:: and ~A Slave's Heart~ also reserve the right to remove any blogger from our group at any time, without warning.